In this podcast episode, discover the art of navigating difficult conversations with expert techniques and personal insights. Learn how to mentally and emotionally prepare for challenging interactions and understand the profound impact of misunderstandings on relationships. Explore key communication methods like active listening and ‘I’ statements, especially when addressing mental health issues such as burnout or depression. Gain practical advice on maintaining composure, avoiding emotional triggers, and achieving positive outcomes.
Have fun with my unusual hair style… 😉
00:00 Introduction to Difficult Conversations
00:25 Personal Experience with Difficult Conversations
01:45 Importance of Addressing Issues
03:33 Preparing for a Difficult Conversation
05:38 Key Communication Techniques
06:53 Understanding Different Perspectives
08:05 Using “I” Statements
08:49 Non-Verbal Cues in Communication
10:05 Understanding Shared Emotions
11:07 Mastering Your Mental Muscle
13:10 Effective Communication Framework
13:58 Steps to Address Concerns
17:34 Concluding Thoughts and Encouragement
19:56 Calming Exercise and Final Words
Visit me at: christine-schickinger.com http://christine-schickinger.com
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This podcast was produced and edited with the use of AI
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Logo: DALL-E 3
Final Cut: Descript, Canva, Audacity and iMovie
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